DISCLAIMER

At Holiday Tree Farm Express, we take great pride in offering premium select Christmas trees, each with their own unique characteristics, fragrance, and appeal.
It’s important to note that due to the natural variations in size, shape, and appearance, the tree you receive may not be an exact replica of the one displayed in our marketing materials or on our website. While we provide detailed descriptions and images, please understand that the tree you receive may have subtle variations that contribute to its one-of-a-kind character.

Natural Variations: Christmas trees are living products, and as such, they exhibit inherent differences in their growth patterns, needle distribution, and overall shape. These differences are a testament to the authenticity of real trees and contribute to their natural beauty.

Slight Imperfections: Just as in nature, trees might have minor imperfections such as varying branch density, slight irregularities in color, or small blemishes. These imperfections are part of the uniqueness of each tree and are not considered defects.

Size Ranges: While we provide size categories for our trees, the actual height and fullness of the tree you receive might vary within those ranges. We do our best to ensure that the tree you receive falls within the specified category.

Tree Care and Maintenance: Please remember that proper care and maintenance of your Christmas tree play a significant role in preserving its freshness and appearance. Following our care instructions will help you make the most of your tree’s individual characteristics throughout the holiday season.

We appreciate your understanding and willingness to embrace the uniqueness of each Christmas tree. Our commitment is to provide you with a genuine and memorable holiday experience, and we believe that the individual characteristics of our trees contribute to that magic. Thank you for choosing Holiday Tree Farm Express for your annual Christmas tree needs.

Warm regards,
Holiday Tree Farm Express

GUARANTEE

At Holiday Tree Farm Express we take pride in delivering a magical holiday experience with our premium, farm fresh-cut holiday Christmas trees. As a testament to our commitment to quality and sustainability, we offer you the following guarantees:
Premium Select Trees Sourced from Oregon: Our trees are sourced from the lush landscapes of Oregon, known for producing some of the most beautiful and robust Christmas trees in the world.

Freshness Guarantee: We guarantee that your tree will be harvested within days of delivery, ensuring it exudes the invigorating scent and vibrant color that only a farm-fresh tree can offer.

100% Sustainable, Recyclable, and Biodegradable: Committed to environmental preservation, we ensure that our trees are 100% sustainable, recyclable, and biodegradable. After the holiday season, you can rest easy knowing that your tree can be responsibly disposed of, contributing to a greener planet.

Tracked from Seed to Harvest: Every tree’s story commences as a humble seedling, embarking on a methodically documented journey from its origin to the moment of harvest. This unwavering attention assures that only the most exceptional trees find their way to your doorstep.

Meticulous Wrapping: Once harvested, every tree is handled with extreme care, expertly wrapped to safeguard its shape and branches, ensuring it arrives in pristine condition, ready to grace your holiday decorations.

Timely Delivery: We understand the importance of receiving your tree in a timely manner to fully enjoy the holiday spirit. We guarantee that your Christmas tree will be delivered within the specified timeframe, allowing ample time for decorating.

Premium Condition Delivery: We guarantee that your selected tree will arrive in premium condition, reflecting our dedication to offering you a truly exceptional and picture-perfect Christmas centerpiece.

Customer Satisfaction: Your satisfaction is of utmost importance to us. If, for any reason, you are not completely satisfied with the tree you receive, please notify our dedicated customer service team at the time of delivery inspection. We are here to work with you to find a suitable solution and make your holiday experience exceptional.

Variety and Size Satisfaction: If the size or type of tree you’ve selected doesn’t meet your expectations, we offer a limited reserve of alternate trees for reasonable replacement requests.

Customer Presence for Replacements or Exchanges: Customers must be present at the time of delivery for any replacements or exchanges.

Custom Orders: Reflecting our commitment to delivering the finest farm fresh-cut trees and service, our trees are custom-ordered to accommodate your preferences.

ALL SALES ARE FINAL.