Privacy Policy: Effective date: 09/21/2023

At Holiday Tree Farm Express, we are committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. By using our services, you consent to the terms outlined in this Privacy Policy. Please take a moment to read and understand our practices regarding your personal data and how we will treat it.

Information We Collect:
We may collect and process the following personal information about you:

Information you provide:
This includes information you provide when you place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, and delivery address.

Payment Information:
When you make a purchase through our platform, our payment service provider securely processes your payment card details. We do not store or have access to your payment card information. This means that when you enter your payment information during the checkout process, your data is transmitted directly to our trusted payment service provider, who handles the transaction on our behalf. Our payment service provider is committed to the highest standards of security and compliance with payment card industry regulations to ensure the protection of your financial information.

Usage Information:
We may collect information about your use of our website and services, such as pages visited, products viewed, and your interaction with our platform. This information helps us improve our services and user experience.

Device Information:
We may collect information about the device you use to access our platform, including the device type, operating system, and browser type.

How We Use Your Information:
We use your personal information for the following purposes:

Order Processing:
To fulfill your orders, including processing payments, arranging delivery, and providing order updates.

Customer Support:
To respond to your inquiries, provide assistance, and resolve issues.

Marketing:
To send you marketing communications if you have opted in to receive them. You can opt out at any time by using the unsubscribe link in our emails.

Website Improvement:
To analyze how our website is used and to make improvements based on user behavior.

Legal Compliance:
To comply with legal and regulatory obligations.

Data Security:
At Holiday Tree Farm Express, we prioritize the security of your personal information. We have implemented robust technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.

Our payment processing is conducted through reputable third-party providers who adhere to industry-standard security practices. These providers are dedicated to the protection of your financial information and employ encryption and security protocols to ensure the confidentiality of your payment card data. Importantly, we do not store or have access to your payment card details, guaranteeing the highest level of security during the transaction process.

Your trust and security are paramount to us, and we are committed to maintaining the highest standards of data protection throughout your shopping experience. If you have any inquiries or concerns regarding payment processing or data security, please don’t hesitate to contact our customer service team for assistance.

Sharing Your Information
We will never sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and delivery services. These third parties are contractually bound to safeguard your data and can only use it for the specified purposes.

Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at email@holidaytreefarmexpress.com

Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will be indicated at the beginning of the policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Holiday Tree Farm Express, Los Angeles, CA | 661.523.7031 | email@holidaytreefarmexpress.com

Thank you for choosing Holiday Tree Farm Express.